Ysenser Co., Ltd. ("we") attaches great importance to the protection of users' privacy and personal information. When you use our products and/or services, we may collect and use your relevant information. We hope to inform you through this Privacy Policy of Ysenser Co., Ltd. ("this Privacy Policy") about how we collect, use, store, share and transfer such information when you use our products and/or services, as well as the ways we provide for you to access, update, delete and protect such information.
This Policy will help you understand the following contents:
- How we collect and use your personal information
- How we use Cookies and similar technologies
- How we share, transfer and publicly disclose your personal information
- How we protect and store your personal information
- How you can manage your personal information
- Notices and revisions
- How to contact us
This Privacy Policy is closely related to the website services of Ysenser Co., Ltd. that you use and various business functions included in such services (collectively referred to as "our products and/or services" below). We hope you will carefully read and confirm that you have fully understood the contents specified in this Policy before using our products and/or services, so that you can make appropriate choices as guided by this Privacy Policy. For the relevant terms involved in this Privacy Policy, we try to express them concisely and provide links for further explanation to help you better understand. Your use of our products and/or services, or continued use of our products and/or services after we update this Privacy Policy (we will promptly notify you of the update), means that you agree to the contents of this Privacy Policy (including the updated version) and agree that we collect, use, store and share your relevant information in accordance with this Privacy Policy.
If you have any questions about this Privacy Policy or related matters, you can contact us at any time by accessing the online customer service system at
http://www.ysenser.com/, sending an email to sales@ysenser.com, or calling any of our customer service hotlines.
- How We Collect and Use Your Personal Information
- How We Use Cookies and Similar Technologies
- How We Share, Transfer and Publicly Disclose Your Personal Information
- How We Protect and Store Your Personal Information
- How You Can Manage Your Personal Information
- Notices and Revisions
- How to Contact Us
Personal information refers to various types of information recorded electronically or by other means that can identify a specific natural person individually or in combination with other information, or reflect the activities of a specific natural person. The personal information involved in this Privacy Policy includes: basic information (including personal name, date of birth, gender, address, personal phone number, email address); personal identification information (including ID card, military ID, passport, driver's license, etc.); online identity information (including system account, IP address, email address, and passwords, passcodes, and password security answers related to the aforesaid); personal property information (transaction and consumption records, and virtual property information such as balance, coupons, and points); contact list; personal online browsing records (including website browsing records, software usage records, and click records); personal frequently used device information (including hardware model, device MAC address, operating system type, software list, and unique device identifiers (such as IMEI, Android ID, IDFA, OPENUDID, GUID, and SIM card IMSI information) that describe the basic status of personal frequently used devices); personal location information (including travel information, precise positioning information, longitude and latitude, etc.).
Sensitive personal information refers to personal information that may endanger personal and property safety if leaked, illegally provided or abused, and may easily cause damage to personal reputation, physical and mental health or discriminatory treatment. The sensitive personal information involved in this Privacy Policy includes: your property information (including transaction records and virtual property information such as balance, coupons, and points on the website of Ysenser Co., Ltd.); personal identification information (including ID card, military ID, passport, driver's license, and household register); online identity information (including account name, account nickname, email address, and passwords and password security questions and answers related to the aforesaid); other information (including contact list, personal phone number, mobile phone number, web browsing records, and precise positioning information).
We will only collect and use your personal information for the following purposes:
Our products and/or services include certain core functions, which consist of functions necessary for online shopping, functions necessary for improving our products and/or services, and functions necessary for ensuring transaction security. We may collect, store and use the following information related to you to realize the above functions. If you do not provide the relevant information, you will not be able to enjoy the products and/or services we provide. These functions include:
You first need to register a member account on the website of Ysenser Co., Ltd. to become a member user of Ysenser Co., Ltd. When you register, you need to provide us with at least the member account name and password you intend to use for the website of Ysenser Co., Ltd., and your personal mobile phone number or email address (for email verification). We will verify the validity of your identity by sending a SMS verification code or an email. This is a necessary step before shopping.
To help you quickly find the products you need, we may collect device information (including device name, device model, device identifier, operating system and application version, language setting, resolution, and service provider network ID (PLMN)) and browser type of the device you use to access our products and/or services, so as to provide you with the optimal way to display product information. We may also use your above-mentioned personal information to continuously improve and optimize the above functions.
You can also search to accurately find the products or services you need. We will retain your search content to facilitate your repeated input or display products related to your search content for you. Please note that your search keyword information cannot identify you individually and does not belong to your personal information; we have the right to use it for any purpose. Only when your search keyword information is used in combination with your other information and can identify you, during the combined use period, we will treat your search keyword information as your personal information and process and protect it together with your search history in accordance with this Privacy Policy.
When you are ready to check out the products in your shopping cart, the system on the website of Ysenser Co., Ltd. will generate an order for your purchase of the products. You need to fill in at least the consignee's name, delivery address and mobile phone number in the order. At the same time, the order will specify the order number, information about the products or services you purchased, invoice information, the amount of payment you need to make, and the payment method. You can additionally fill in the consignee's landline phone number and email address to add more contact methods to ensure the accurate delivery of the products, but not filling in this information will not affect the generation of your order.
All the above information constitutes your "order information". We will use your order information for your identity verification, transaction confirmation, payment settlement, delivery completion, order inquiry for you, and customer service consultation and after-sales service. We will also use your order information to determine whether there is any abnormality in your transaction to protect your transaction security.
After you place an order, you will make the payment using the payment methods (Alipay/WeChat Pay) specified on the website of Ysenser Co., Ltd. The payment function itself does not collect your personal information, so you do not need to worry about the leakage of your personal information when making payments via Alipay and/or WeChat Pay.
After you place an order and choose to complete the payment online, a third-party delivery company (SF Express) cooperating with Ysenser Co., Ltd. will complete the delivery of your order. You acknowledge and agree that the third-party delivery company cooperating with Ysenser Co., Ltd. may use your order information in the above process to ensure the safe delivery of the products you ordered.
While providing delivery services to you, our delivery staff will assist you in completing real-name authentication if required by laws and regulations for certain business scenarios. For example, when you purchase products from Ysenser Co., Ltd., we will use your ID card to verify your identity through dedicated equipment of a national authorized authentication institution in this process. We do not collect your ID card information, and all our delivery staff must comply with the company's confidentiality system.
Our phone customer service and after-sales functions will use your account information and order information.
To ensure the security of your account, our call center customer service and online customer service will use your account information to verify your identity with you. When you need us to provide customer service and after-sales service related to your order information, we will inquire about your order information. During communication with our customer service staff, you may provide other information beyond the above-mentioned information, such as when you request us to change the delivery address, contact person or contact phone number.
We may collect your order information, browsing information, and your key preferences (which you can select in the account settings) for data analysis to form a user profile, so as to display the product or service information you are interested in to you; or display the products you may want to find when you search. We may also obtain other information about you for the reasonable needs of providing services and improving service quality, including the relevant information you provide when contacting customer service, the questionnaire responses you send to us when participating in questionnaires, and the relevant information we obtain when you interact with our affiliates and partners. We may associate the information collected from your various devices to enable us to provide you with consistent services on these devices. We may combine information from one service with information from other services to provide you with services, personalized content and recommendations.
To enhance the security of the system when you use our products and/or services, more accurately prevent phishing website fraud and protect account security, we may judge the risk of your account by understanding your browsing information, order information, information about the software you frequently use, device information, etc., and may record some links ("URLs") that we consider risky. We may also collect your device information to analyze problems in the e-commerce system of Ysenser Co., Ltd., count traffic, investigate and deal with potential risks, and investigate and deal with abnormal information when you choose to send it to us.
- Information related to national security and national defense security;
- Information related to public security, public health and major public interests;
- Information related to criminal investigation, prosecution, trial and execution of judgments;
- Information necessary for protecting the major legitimate rights and interests of the subject of personal information or other individuals, but it is difficult to obtain the consent of the person concerned;
- Personal information that the subject of personal information has disclosed to the public by himself/herself;
- Your personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
- Information necessary for signing a contract at your request;
- Information necessary for maintaining the safe and stable operation of the products and/or services provided, such as detecting and handling faults of the products and/or services;
- Information necessary for legal news reporting;
- Information necessary for academic research institutions to carry out statistical or academic research based on public interests, and when providing the results of academic research or description to the public, the personal information contained in the results is de-identified;
- Other circumstances stipulated by laws and regulations.
- We will use the collected personal information in accordance with the provisions of this Privacy Policy and for the purpose of realizing the functions of our products and/or services.
- After collecting your personal information, we will de-identify the data through technical means, and the de-identified information will not be able to identify the subject. Please understand and agree that in this case, we have the right to use the de-identified information; and without disclosing your personal information, we have the right to analyze the user database and use it commercially.
- Please note that all personal information you provide when using our products and/or services will be continuously authorized for our use during your use of our products or services, unless you delete it or refuse our collection through system settings. When you cancel your account, we will stop using and delete your personal information.
- We will count the usage of our products and/or services, and may share these statistical information with the public or third parties to show the overall usage trend of our products and/or services. However, such statistical information does not contain any of your identity identification information.
- When we display your personal information, we will desensitize your information by means of content replacement and anonymization to protect the security of your information.
- When we intend to use your personal information for other purposes not specified in this Policy, or use the information collected for a specific purpose for other purposes, we will obtain your prior consent by means of your active check.
- To realize the personalized needs of your online experience and enable you to have a more convenient access experience, we will send one or more small data files called Cookies to your computer or mobile device. The Cookies assigned to you are unique and can only be read by the web server in the domain that issued the Cookies to you. We send Cookies to you to simplify your repeated login steps, store data such as your shopping preferences or the products in your shopping cart, so as to provide you with shopping preference settings, help you optimize the selection and interaction of advertisements, help judge your login status and account or data security.
- We will not use Cookies for any purpose other than those stated in this Privacy Policy. You can manage or delete Cookies according to your preferences. You can delete all Cookies stored on your computer. Most web browsers automatically accept Cookies, but you can usually modify your browser settings to refuse Cookies; in addition, you can also delete all Cookies stored in the software. However, if you do so, you may need to change the user settings manually every time you visit the website of Ysenser Co., Ltd., and the corresponding information you previously recorded will be deleted, which may also have a certain impact on the security of the services you use.
In addition to Cookies, we also use web beacons and other similar technologies on the website. Our web pages often contain some electronic images (called single-pixel GIF files or web beacons). We use web beacons in the following ways:
- By using web beacons on the website of Ysenser Co., Ltd., we count the number of user visits and identify registered member users of Ysenser Co., Ltd. through access cookies.
- Provide you with personalized services through the obtained cookie information.
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We will not share your personal information with any company, organization or individual other than Ysenser Co., Ltd., except in the following cases:
(1) Obtaining your explicit consent or authorization in advance;
(2) Providing the information as required by applicable laws and regulations, legal procedures, or mandatory administrative or judicial requirements;
(3) Within the scope permitted by laws and regulations, providing the information when it is necessary to protect the interests, property or safety of Ysenser Co., Ltd., its affiliates or partners, you, other users of Ysenser Co., Ltd., or the public;
(4) Sharing your information is necessary to realize the core functions of our products and/or services or provide the services you need;
(5) Handling disputes or controversies between you and others at your request;
(6) Providing the information in accordance with the relevant agreements signed with you (including electronic agreements signed online and the corresponding platform rules) or other legal documents;
(7) Using the information based on academic research;
(8) Using the information based on social public interests in line with laws and regulations.
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We may share your personal information with our affiliates. However, we will only share necessary personal information, which shall be subject to the purposes stated in this Privacy Policy. If our affiliates intend to change the purpose of processing personal information, they will obtain your authorization and consent again.
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We may share your order information, account information, device information and location information with partners and other third parties to ensure the smooth completion of the services provided to you. However, we will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and will only share the personal information necessary for providing the services. Our partners have no right to use the shared personal information for any other purpose.
Our partners include the following types:
(a) Suppliers of goods or technical services. We may share your personal information with third parties that support our functions. Such support includes providing us with supply of goods, infrastructure technical services, logistics and distribution services, payment services, data processing, etc. The purpose of sharing this information is to realize the core shopping functions of our products and/or services. For example, we must share your order information with logistics service providers to arrange delivery; or we need to share your order number and order amount with third-party payment institutions to enable them to confirm your payment instructions and complete the payment.
(b) Third-party merchants. We must share your order information and necessary information related to the transaction with third-party merchants to realize your need to purchase goods or services from them and enable them to complete the subsequent after-sales service.
(c) Partners that entrust us with promotion. Sometimes we provide promotion services to user groups who use our products and/or services on behalf of other enterprises. We may share your personal information and the indirect user profile formed by the collection of your non-personal information with the partners who entrust us with promotion ("entrusting party"). However, we will only provide the entrusting party with information on the coverage and effectiveness of the promotion, and will not provide your personal identity information; or we will aggregate this information so that it cannot identify you individually. For example, we can inform the entrusting party of how many people have viewed their promotion information or purchased the entrusting party's products after viewing the information, or provide them with statistical information that cannot identify individuals to help them understand their audience or customers.
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For the companies, organizations and individuals with whom we share personal information, we will sign strict confidentiality agreements with them, requiring them to process personal information in accordance with our instructions, this Privacy Policy and other relevant confidentiality and security measures. To ensure that data is secure and controllable with third parties, we provide a safe and reliable data use and storage environment in the cloud to ensure the security of user data. In terms of the use of sensitive personal data, we require third parties to adopt data desensitization and encryption technologies to better protect user data.
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To comply with laws, implement or apply our terms of use and other agreements, or to protect the rights, property or safety of Ysenser Co., Ltd., you or other customers of Ysenser Co., Ltd., such as preventing fraudulent and other illegal activities and reducing credit risks, we may exchange information with other companies and organizations. However, this does not include disclosing personal information for profit purposes, such as selling, renting, sharing or otherwise disclosing it, in violation of the commitments made in this Privacy Policy.
We will not transfer your personal information to any company, organization or individual, except in the following cases:
- Obtaining your explicit consent or authorization in advance;
- Providing the information as required by applicable laws and regulations, legal procedures, or mandatory administrative or judicial requirements;
- Providing the information in accordance with the relevant agreements signed with you (including electronic agreements signed online and the corresponding platform rules) or other legal documents;
- In the event of a merger, acquisition, asset transfer or similar transaction, if personal information is involved in the transfer, we will require the company or organization that will hold your personal information to continue to be bound by this Privacy Policy; otherwise, we will require the company or organization to obtain your authorization and consent again.
We will publicly disclose your personal information only in the following circumstances and under the premise of taking security protection measures that meet industry standards:
- Disclosing the personal information you specify in the disclosure method you explicitly agree to, according to your needs;
- Under the circumstances where laws and regulations require, or mandatory administrative or judicial requirements require the provision of your personal information, we may publicly disclose your personal information in accordance with the required type of personal information and disclosure method. Within the scope permitted by laws and regulations, when we receive a request for such disclosure of information, we will require the submission of corresponding legal documents, such as a subpoena or investigation letter. We firmly believe that the information required from us should be as transparent as possible within the scope permitted by law. We carefully review all requests to ensure that they have a legal basis and are limited to the data that law enforcement agencies have the legal right to obtain for specific investigation purposes. To the extent permitted by laws and regulations, the documents we disclose are all protected by encryption keys.
We attach great importance to the security of personal information and take all reasonable and feasible measures to protect your personal information.
We will adopt security protection measures that meet industry standards, including establishing reasonable system specifications and security technologies, to prevent your personal information from being accessed, used or modified without authorization, and to avoid data damage or loss.
The network services of Ysenser Co., Ltd. adopt encryption technologies such as Transport Layer Security (TLS) and provide browsing services through methods such as HTTPS to ensure the security of user data during transmission.
Ysenser Co., Ltd. adopts encryption technology to encrypt and store users' personal information, and isolates the information through isolation technology.
When using personal information, such as displaying personal information and conducting personal information correlation calculation, we will adopt multiple data desensitization technologies including content replacement and SHA256 to enhance the security of personal information during use.
Ysenser Co., Ltd. adopts strict data access permission control and multi-factor authentication technology to protect personal information and prevent unauthorized use of data.
Ysenser Co., Ltd. adopts automatic code security inspection and data access log analysis technology to conduct personal information security audits.
Ysenser Co., Ltd. manages and standardizes the storage and use of personal information by establishing a data classification and grading system, data security management specifications, and data security development specifications.
Ysenser Co., Ltd. conducts comprehensive security control over data through confidentiality agreements with information contacts, monitoring and audit mechanisms.
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We only allow employees of Ysenser Co., Ltd. and its affiliates, and partners who need to know such information to access personal information, and have established strict access permission control and monitoring mechanisms for this purpose. At the same time, we require all personnel who may have access to your personal information to fulfill corresponding confidentiality obligations. Failure to fulfill these obligations may result in legal liability or termination of the cooperative relationship with Ysenser Co., Ltd.
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We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period necessary to achieve the purposes stated in this Policy, unless an extension of the retention period is required or permitted by law.
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The Internet is not an absolutely secure environment, and communication methods with other users such as email, instant messaging, and social software cannot be determined to be completely encrypted. We recommend that you use a complex password when using such tools and pay attention to protecting the security of your personal information.
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The Internet environment is not 100% secure. We will do our best to ensure or guarantee the security of any information you send to us. If our physical, technical or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information and damage to your legitimate rights and interests, we will bear corresponding legal responsibilities.
When conducting online transactions of goods or services with third parties through the website of Ysenser Co., Ltd., you will inevitably disclose your personal information (such as contact information or postal address) to the transaction counterparty or potential transaction counterparty. Please properly protect your personal information and only provide it to others when necessary.
To respond to risks such as leakage, damage and loss of personal information, Ysenser Co., Ltd. has formulated a number of systems to clarify the classification and grading standards of security incidents and security vulnerabilities and the corresponding handling procedures. Ysenser Co., Ltd. has also established a special emergency response team for security incidents. In accordance with the requirements of the security incident handling specifications, the team activates security plans for different security incidents to stop losses, analyze, locate, formulate remedial measures, and cooperate with relevant departments to trace the source and crack down on violations.
In the event of an unfortunate personal information security incident, we will promptly notify you in accordance with the requirements of laws and regulations: the basic situation of the security incident and its possible impact, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. At the same time, we will promptly notify you of the relevant situation of the incident via email, letter, phone call, push notification, etc. If it is difficult to notify each subject of personal information one by one, we will issue an announcement in a reasonable and effective manner. In addition, we will also take the initiative to report the disposal of personal information security incidents in accordance with the requirements of regulatory authorities.
- If you have any questions about our personal information protection, you can contact us through the contact information specified at the bottom of this Policy. If you find that your personal information has been leaked, especially if your account and password have been leaked, please contact us immediately through the contact information specified in [How to Contact Us] at the bottom of this Policy so that we can take corresponding measures.
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Your personal information will be stored entirely within the territory of the People's Republic of China. If you use cross-border transaction services and need to transmit your personal information overseas to complete the transaction, we will separately obtain your authorization and consent and require the recipient to process such information in accordance with our instructions, this Privacy Policy and other relevant confidentiality and security measures.
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Unless otherwise stipulated by laws and regulations (for example, the E-Commerce Law of the People's Republic of China requires that information about goods and services and transaction information be retained for no less than three years from the date of completion of the transaction), we will retain your personal information until one month after the date of your account cancellation. We promise that this is the minimum period for which your personal information must be retained on the website of Ysenser Co., Ltd. to protect your consumer rights when shopping on the website of Ysenser Co., Ltd. When your personal information exceeds the retention period we set, we will delete your personal information or anonymize it.
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Please note that when you successfully apply for the cancellation of your member account on the website of Ysenser Co., Ltd., we will give you a "cooling-off period" of one month from the date of cancellation. During this period, you can apply to restore your cancelled member account on the website of Ysenser Co., Ltd. at any time. To realize the function of restoring your member account on the website of Ysenser Co., Ltd., we will not delete or anonymize your personal information during the "cooling-off period". If you do not request to restore your member account on the website of Ysenser Co., Ltd. during the "cooling-off period", or you clearly state to us that you will not restore your member account on the website of Ysenser Co., Ltd., we will delete your personal information or anonymize it.
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If we terminate our services or operations, we will notify you at least 30 days in advance, and delete or anonymize your personal information after terminating the services or operations.
Ysenser Co., Ltd. attaches great importance to your attention to personal information and does its best to protect your rights to access, correct, delete and withdraw consent to your personal information, so that you have sufficient ability to protect your privacy and security. Your rights include:
Except as stipulated by laws and regulations, you have the right to access and correct your personal information at any time, including:
(a) Your account information: On the PC side, you can view all personal information you have submitted to the website of Ysenser Co., Ltd. in the "Account Settings" menu on the "Personal Center" page. You can also update other personal information except real-name authentication information (your real-name authentication information refers to the name and ID card information you used for real-name authentication) through the above-mentioned channel. If you need to change your real-name authentication information, you can call the service hotline 029-81882518 to apply for the change.
(b) Your delivery information: On the PC side, you can add, change or delete your delivery address information (including the consignee's name, delivery address, and the consignee's phone number or email) at any time by accessing the "Delivery Address" menu on the "My Orders" page in the "Personal Center". The specific path on the mobile side is: Homepage - "Login" to enter My Personal Center - "Settings Button" in the upper right corner or click the avatar to enter Account Settings - Address Management. You can also set your most frequently used delivery address as the default address, so that when you purchase products next time and do not change the delivery address, your products will be delivered to your default address.
(c) Your order information: On the PC side, you can view all your completed, pending payment or after-sales orders by accessing the "Personal Center" page. The specific path on the mobile side is: Mobile Homepage - Enter "Personal Center" - My Orders/Pending Payment/Pending Delivery/Return & After-sales. You can choose to delete completed orders to delete your order information, but this may make it impossible for us to accurately determine your purchase information and thus difficult to provide corresponding after-sales service.
(d) For other personal information generated during your use of our products and/or services that needs to be accessed or corrected, please contact us at any time. We will respond to your request in accordance with the methods and time limits specified in this Privacy Policy.
(e) Personal information you cannot access or correct: Except for the information listed above, we cannot yet provide you with access and correction services for some of your personal information. This information is mainly the device information collected to improve your user experience and ensure transaction security, and the personal information generated when you use additional functions. We will use the above information within the scope of your authorization; you cannot access or correct it, but you can contact us to delete it or anonymize it.
You can directly clear or delete information on the pages of our products and/or services, including order information, browsing information, and delivery address information.
In the following circumstances, you can request us to delete your personal information:
(1) If our processing of personal information violates laws and regulations;
(2) If we collect and use your personal information without obtaining your consent;
(3) If our processing of personal information violates the agreement with you;
(4) If we terminate our services and operations.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us and require them to delete it promptly, unless otherwise stipulated by laws and regulations or these entities have obtained your independent authorization. After you delete information from our services, we may not immediately delete the corresponding information from the backup system, but will delete such information when the backup is updated.
You can change the scope of your authorization for us to continue collecting personal information or withdraw your authorization by means of deleting information, turning off device functions, setting privacy preferences on the website or software of Ysenser Co., Ltd., etc. You can also withdraw all authorizations for us to continue collecting your personal information by canceling your account.
Please understand that some basic personal information is required to complete each business function. When you withdraw your consent or authorization, we will no longer be able to provide you with the services corresponding to the withdrawn consent or authorization, nor will we process your corresponding personal information. However, your decision to withdraw consent or authorization will not affect the personal information processing activities carried out based on your authorization before the withdrawal.
If you cannot access, correct or delete your personal information through the above methods, or you need to access, correct or delete other personal information generated when you use our products and/or services, or you believe that Ysenser Co., Ltd. has violated laws and regulations or the agreement with you regarding the collection or use of personal information, you can send an email to sales@ysenser.com or contact us through other methods specified at the bottom of this Agreement. For security reasons, we may require you to provide a written request or prove your identity in other ways. We will reply to your request within 30 days after receiving your feedback and verifying your identity. In principle, we do not charge fees for your reasonable requests, but we may charge a certain cost fee for repeated requests that exceed a reasonable limit. We may refuse requests that are unnecessarily repetitive, require excessive technical means (for example, requiring the development of a new system or a fundamental change to existing practices), pose risks to the legitimate rights and interests of others, or are highly impractical (for example, involving information stored on backup tapes).
In the following circumstances, in accordance with the requirements of laws and regulations, we will not be able to respond to your requests:
(1) Requests related to national security and national defense security;
(2) Requests related to public security, public health and major public interests;
(3) Requests related to criminal investigation, prosecution and trial;
(4) Requests for which there is sufficient evidence to show that you have subjective malice or abuse of rights;
(5) Requests whose response will cause serious damage to the legitimate rights and interests of you or other individuals or organizations.
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To provide you with better services and with the development of the business of Ysenser Co., Ltd., this Privacy Policy will also be updated. However, without your explicit consent, we will not reduce the rights you are entitled to in accordance with this Privacy Policy. We will issue the updated version on the website and mobile side of Ysenser Co., Ltd., and remind you of the updated content through website announcements or other appropriate methods before it takes effect. Please also visit Ysenser Co., Ltd. to learn about the latest Privacy Policy in a timely manner.
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For major changes, we will also provide a more prominent notice (we will explain the specific changes to the Privacy Policy through methods including but not limited to emails, text messages, or special prompts on the browsing page).
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The major changes referred to in this Policy include but are not limited to:
(1) Significant changes in our service model, such as the purpose of processing personal information, the type of personal information processed, and the method of using personal information;
(2) Significant changes in our ownership structure, organizational structure, etc., such as changes in ownership caused by business adjustments, bankruptcy and mergers and acquisitions;
(3) Changes in the main objects of sharing, transferring or publicly disclosing personal information;
(4) Significant changes in your rights to participate in the processing of personal information and the ways to exercise such rights;
(5) Changes in the department responsible for personal information security, contact information and complaint channels;
(6) When the personal information security impact assessment report indicates high risks.
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We will also archive the old versions of this Policy for your reference.
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If you have any questions, comments or suggestions about this Privacy Policy or your personal information, please contact us by accessing the online customer service system, sending an email to sales@ysenser.com, or calling any of our customer service hotlines.
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We have established a dedicated department for personal information protection (or a personal information protection officer). You can contact it by sending an email to sales@ysenser.com.
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In general, we will reply within ten days. If you are not satisfied with our reply, especially if our personal information processing activities have damaged your legitimate rights and interests, you can also file a complaint or report to regulatory authorities such as cyberspace administration, telecommunications, public security and industry and commerce departments.
